TERMENI ȘI CONDIȚII innoCENTA
DEFINITIONS AND TERMS
innoCENTA - is the name of the innovation trading platform found at the address www.innocenta.ro, owned by the National Research and Development Institute for Welding and Material Testing - ISIM Timișoara, a legal entity of Romanian nationality with its registered office in Timișoara, bd. Mihai Viteazu, no. 30, Timiș county, registered with the Timiș Trade Registry under no. J35/1895/2009, having fiscal code RO 3041226, email: isim@isim.ro, website: www.isim.ro.
ISIM - National Research and Development Institute for Welding and Material Testing - ISIM Timișoara
Seller - ISIM or any seller-user of innoCENTA.
Buyer - can be any individual over 18 years of age or legal entity or any legal entity that creates an Account on the Site and places an Order.
Client - can be any individual over 18 years of age or legal entity that has or obtains access to CONTENT, through any means of communication made available by ISIM (electronic, telephone, etc.) or based on an existing usage agreement between ISIM and the client and who requires the creation and use of an Account.
User - any individual over 18 years of age or legal entity registered on the Site, who, by completing the Account creation process, has agreed to the specific clauses of the site in the Terms and Conditions section.
Account - the section of the Site consisting of an email address and a password that allows the User to transmit/receive the Order and contains information about the Client/Buyer/Seller and the User's history on the Site (Orders, Purchases, Sales, invoices, warranties, etc.). The User is responsible and will ensure that all information entered when creating the Account is correct, complete, and up-to-date. Within the Site, an individual or legal entity has the right to create only one Account;
Favorites - a section of the Account that allows the User to create Lists with Products/Services/Technologies they wish to monitor for potential purchase.
List - the section in Favorites where the User can add Products/Services/Technologies they wish to monitor for potential purchase and which they can later delete or add to the shopping cart ("My Cart").
My Cart - a section of the Account that allows the User to add Products/Services/Technologies they wish to purchase at the time of adding or at a later time.
Site - the innovation trading platform innoCENTA hosted at the web address www.innocenta.ro and its subdomains, including the innoCENTA mobile application.
Order - an electronic document that serves as a form of communication between the Seller and the Buyer through which the Buyer communicates to the Seller, through the Site, their intention to purchase Products/Services/Technologies from the Site.
Products/Services/Technologies - any Product, Service, or Technology listed on the Site, including Products, Services, and Technologies mentioned in the Order, which are to be supplied/provided by the Seller to the Buyer under the concluded Contract.
Contract - represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.
Content - represents:
· all information on the Site that can be visited, viewed, or otherwise accessed through the use of electronic equipment;
· the content of any email sent by the Seller to the Users by electronic means and/or any other means of communication available;
· any information communicated by any employee/collaborator of the Seller, Buyer, according to the contact information specified or not by them;
· information related to the Products and/or Services and/or Technologies and/or rates practiced by the Seller in a certain period;
· information related to the Products and/or Services and/or Technologies and/or rates practiced by a third party with which the Seller has partnership contracts, in a certain period; Illegal Content - any type of Content that does not comply with the current legal regulations or this Document.
Review - a written evaluation by a User or Buyer of a Product/Service/Technology, written evaluation based on their personal experience and their ability to provide qualitative comments and to state whether the Product/Service/Technology meets the specifications mentioned by the manufacturer.
Rating - a way to express the level of appreciation of a User towards a Product/Service/Technology, referring to the "innovation" and "applicability" indicators. The Rating is expressed in the form of stars, each Product/Service/Technology being able to receive a score from one star to five stars for each of the two indicators "innovation" and "applicability". This level of appreciation will always be associated with the Review of a Product/Service/Technology in accordance with this Document. The Rating is based on personal experience and the User's ability to determine to what extent the Product/Service/Technology is innovative and whether it has applicability in the market.
Document - these Terms and Conditions.
Commercial Communications - any type of message sent (such as: email/SMS/phone/mobile push/webpush/etc.) containing general and thematic information, information regarding products similar or complementary to those you have purchased, information regarding the Products/Services/Technologies of the Sellers, information regarding Products/Services/Technologies added in the "Account/My Cart" section or "Account/Favorites" section as well as other commercial communications such as market research and opinion polls.
Specifications - all specifications and/or descriptions of the Products/Services/Technologies as stated in their description.
INTRODUCTION
Thank you for your interest in our institute, website, products, and services that we market through our innoCENTA trading platform!
Please read this document carefully. This document (hereinafter referred to as "This document," "The Contract," or "The Terms and Conditions") represents the conditions of use of the innocenta.ro website (hereinafter referred to as "The Site") and the conditions for placing orders for products/services through the site, including delivery and return conditions. By browsing our site or placing an order, you agree to the Terms and Conditions described below. This document represents a legal agreement - a contract between you and us. Please also read our Privacy Policy and Cookie Policy before browsing the site or placing an order. If you do not agree to these Terms or the Policies mentioned above, please do not use the site.
THIS CONTRACT. OBLIGATION. CONTACT
Mandatory character. Understand that both this contract and all policies referenced therein (e.g., Privacy Policy, Cookie Policy) are binding on you. By browsing our site or placing an order, you undertake to comply with this contract and the indicated policies.
Modifications and updates. We reserve the right to modify these Terms at any time and without prior notice. Your order will be subject to the terms that are in force at the time of placing the order. By accessing our site, you will find the most recent version of the Terms.
We cannot guarantee that any products/services that were included on the site at any given time will be available at all times. We reserve the right to cease marketing a product/service at any time.
Contact. If you have any questions or uncertainties, you can contact us confidently at isim@isim.ro or by completing the contact form, and we will respond as soon as possible.
WHO ARE WE?
The website www.innocenta.ro belongs to the National Research and Development Institute for Welding and Material Testing - ISIM Timișoara, a legal entity of Romanian nationality with its registered office in Timișoara, bd. Mihai Viteazu, no. 30, Timiș county, registered with the Timiș Trade Registry under no. J35/1895/2009, having fiscal code RO 3041226, email: isim@isim.ro.
We are a national research and development institute whose main activity is research and development in other natural sciences and engineering.
YOUR PERSONAL DATA
The site processes personal data provided by you or collected from other sources as described in detail in the Privacy Policy [https://innocenta.ro/en/privacy-policy].
We are committed to complying with national and European legislation on the protection of personal data and the free movement of such data.
By visiting and/or using the site, placing orders, or by interacting with us through any method and/or any means of remote communication, you agree to the processing of your personal data as described in the Privacy Policy https://innocenta.ro/en/privacy-policy.
You also declare that all personal data and information transmitted to us are correct. To the extent that the data do not belong to you, you declare that you have obtained the written and prior consent of the data subject whose data you are transmitting to us or declare that you are transmitting the data based on another legal basis in accordance with Regulation (EU) No. 679/2016.
We may collect information through cookies or other similar technologies, such as IP address, browser details, or device used. If you want to find out more information, we recommend accessing and reading our Cookie Policy [https://innocenta.ro/en/cookie-policy].
ELIGIBILITY
In order to legally place an order on our website, you must (1) be over 18 years old and/or have full legal capacity; (2) agree to this Contract; and (3) provide us with real, complete, and updated identity and contact information.
Sale to Minors. The website does not sell products to minors. If you are under 18, please ask a parent/guardian to place the order on your behalf or authorize the order.
RULES FOR USING THE WEBSITE
Rules. By accessing, visiting, placing an order, or engaging in any other activities on our website, you promise to adhere to the following rules:
1. Use this site exclusively for legitimate orders or information;
2. Do not place any false or fraudulent orders; otherwise, we reserve the right to cancel the order and inform competent authorities or seek legal action for any damages caused;
3. Provide real, accurate, complete, and updated information;
4. Respect intellectual property rights for any elements found on this site.
5. Do not engage in any actions that could harm our website; otherwise, we reserve the right to seek legal action for any damages caused.
Consequences. We reserve the right to block access to any user violating the above rules, cancel orders, report to competent authorities for administrative/legal accountability for any antisocial acts, and seek legal action to recover any damages, present or future, including unrealized benefits and legal expenses (including attorney fees).
CONCLUSION OF THE CONTRACT
Contract Conclusion Date. The contract between you and us is concluded when your order is expressly accepted by us, and you will receive an email confirming the order.
Protection. If we do not accept the order but you have already been charged, we will refund these amounts as soon as possible.
Our Decision. We reserve the right to unilaterally decide whether to conclude a supply/service contract. We will have no liability to you if we refuse to fulfill an order. Ownership rights, where applicable, over products/services will transfer to you only after you have paid all amounts due for products/services, including delivery costs where applicable.
AVAILABILITY OF PRODUCTS/SERVICES
We cannot guarantee that products/services found on the site at any given time will be available for purchase at all times. We will not be liable to you if a product/service is no longer available on the site. While we will attempt to update product/service availability information on the site in real-time, we cannot guarantee that this information will be updated at all times. All orders will depend on the availability of products/services in stock.
Guarantees. If products/services are unavailable but you, as the Buyer, have already placed the order, you will be informed of the unavailability, and similar products/services of equal or close value that can be ordered will be recommended. If you do not wish to order the recommended similar products/services, the order will be canceled, and if you have already paid for the products/services, the Seller will refund the amounts within 48 working hours.
PRICE OF PRODUCTS/SERVICES. PAYMENT. DELIVERY
The price of products/services is displayed in Romanian Lei. In case of an error in the displayed price on the site, we will notify you as soon as possible and refund any overpaid amount or request an additional amount. If the new price is not satisfactory, you do not respond to our request, or we cannot contact you, we will cancel the order and refund the overpaid amount as soon as possible.
Prices of products/services may be updated/modified at any time, and this update/modification will replace any previous price. Your order will be subject to the prices at the time of actual order placement.
Payment for ordered products/services can be made as follows: cash on delivery, by bank transfer/advance payment.
Regarding the delivery policy, the Seller will display delivery conditions for each product/service in the Description section.
FORCE MAJEURE AND FORTUITOUS EVENT
We will not be held responsible for any delays or failures in fulfilling our services if a force majeure event or fortuitous event occurs. Force majeure includes, but is not limited to, changes in laws or regulations, embargoes, wars, acts of terrorism, riots, fires, earthquakes, nuclear accidents, floods, strikes, epidemics, pandemics, weather conditions, and acts of hackers or internet service providers.
RIGHT OF WITHDRAWAL
According to OUG 34/2014, if you are a consumer (individual), you have the right to withdraw from the contract without any specific reason within 14 days from the day you or a third party authorized by you, other than the carrier, physically took possession of the products. Regarding the return policy, the Seller will display return conditions for each product/service in the Description section.
INTELLECTUAL PROPERTY
The entire content of the website is the intellectual property of the National Research and Development Institute for Welding and Material Testing - ISIM Timișoara. The site may be used by third parties only for information and/or placing orders.
Users of the site do not have the right to download, partially or entirely modify the site, reproduce partially and/or entirely the site, copy, distribute, sell, or exploit the site in any other manner contrary to the interests of the National Research and Development Institute for Welding and Material Testing - ISIM Timișoara, whether or not there is a commercial purpose.
Any content (including but not limited to databases, graphic elements, trademarks, legal content) is the intellectual property of the National Research and Development Institute for Welding and Material Testing - ISIM Timișoara. The entire site is protected by Law no. 8/1996 on copyright and related rights, and for any intellectual property violation, we reserve the right to file lawsuits to recover the full damages, as well as to file a criminal complaint with judicial authorities for criminal liability.
FINAL CLAUSES
These Terms constitute the entire agreement between you and us regarding the subject of any Contract and replace any other agreement, any prior verbal or written understanding between you and us.
This Contract is binding. You cannot transfer, assign, burden, or otherwise alienate this Contract or any of your rights or obligations arising from it without our prior written consent. We can transfer, assign, burden, subcontract, or otherwise alienate a Contract or any of our rights or obligations arising from the Contract.
This Contract and any use of the site will be governed by Romanian law. Any dispute between us will be submitted to Romanian courts for resolution.